When Quality Is What Matters,
There's Just One Choice.
FAQ's
Conference Town designed this Page for you to find answers to questions you may have regarding our Free Conferencing Service.
- Are you going to sell my email information?
- No. We will send you an occasional email with information about the web site, the services being offered and changes that are made to the network. (Read our Terms and Conditions)
Top - Can I use a calling card to call the conference bridge?
- Yes. You may also use 10-10-### services to connect at favorable rates.
Top - Can international callers participate?
- Anyone who can dial a US telephone number can dial a ConferenceTown access number. They will be charged their standard rate to call a US phone number.
Top - Can you walk me through this?
- Please see our tutorial videos.?
Top - Do I need to reserve time for my conference call?
- Reservationless conferences allow you to call any time you wish, without scheduling your conference through the Conferncetown.com website. Using your own planning tools, you can create a conference on-demand. When you register, you will receive a dedicated Dial-in Number and Conference ID. Just let your participants know the date, time, Dial-in Number and Conference ID. You can use your reservationless Dial-in number and unique conference ID again and again.
Top - How can I access recorded conferences?
- Your recording will be available for callers through a dedicated phone number (218-339-2223) and by then entering the appropriate conference ID. If you would like to playback or archive your recording, you can convert the recording to an MP3 file and store it digitally, or simply download and save it as a .WAV file.
Top - How do I get a Free Conference Town account?
- Simply sign up for a free ConferenceTown.com account and you will be given a dedicated phone number, conference ID,moderator PIN, and complete instructions on how to utilize our services. For a quick start version, you can press the "Start Now" button on the left hand column. If you would like a free full-featured conference account, which allows benefits such as free recording, full web control, and all of the features seen on our front page, simply click here.
Top - How long can conference call recordings be?
- There is no time limit on conference call recordings. The call will continue to be recorded until the last participant exits the call. The moderator has the option to start and stop the recording of the conference call as he or she wishes.
Top - How long is a recorded conference kept on the server?
- The recorded conference is kept for 180 days. If you would like it longer than that, you will need to save the recording to your hard drive or some other means of off-site storage.
Top - How long will my conference recording be available?
- You will have access to your recording for 180 days on our servers, or download your recording and store it digitally for as long as you like.
Top - How long will my Conference Town account be valid?
- There is no expiration date.
Top - How many callers can be in a single conference?
- The maximum is 250. There is no required minimum number.?For conferences greater than 250 participants, please contact us.
Top - How many conferences can be stored for one conference ID?
- The system allows you to store an unlimited number of conferences.?
Top - How many conferences can I set up? Can they happen at the same time?
- There is no specific limit on how many conferences you can schedule or when they can occur. Each conference is associated with a phone number to call and a unique conference ID. Our software makes sure each conference is unique and private.
Top - I missed the conference call, is there any way I can still access it?
- Yes, you can dial 218-339-2223 and access the call by entering your conference ID. Keep in mind the call is only accessible if your confernence moderator has allowed sharing.
Top - Is there a limit on the length of a Conference Town Call?
- No. There are no limits.
Top - Is there a MUTE capability for the presenter?
- See Pocket Guide
Top - Is this a "Free Trial" or limited time offer?
- No. ConferenceTown.com is a free service.
Top - Is this a VoIP service or an Internet service using my computer?
- No, this is a Public Switched Telephone Network (PSTN) conferencing service that utilizes your regular telephone.
Top - We have created a Pocket Guide to help you with our conference call service.
- Click here to view Pocket Guide
Top - What are the costs involved in a ConferenceTown call?
- All ConferenceTown.com conferencing services, features and benefits are 100% FREE. Only normal long distance charges by each caller's carrier apply.
Top - What's the catch?
- There is no catch! There are no advertisements to listen to, no quality issues, no hidden fees, no sales pitches, no contracts, no purchases required, no privacy problems, no limitations or restrictions, and no surprises.
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