| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z |

C -

Computer Download – The means to retrieve and save your Conference Recording for playback on multimedia computers and digital audio players. Download is only available when Conference Recording is selected for a Web-Scheduled Premium 800 conference. We provide you with a hyperlink to your recordings MP3 format. Once you download the recording you can burn it to a CD-ROM, save it on your computer, or send it by e-mail to your friends and colleagues.

Conference Bridge – The equipment used to join three or more telephone lines.

Conference call – A telephone meeting which involves three or more telephone lines connected via a conference bridge. This is also known as audio teleconferencing.

Conference ID – A set of numeric digits entered after dialing the conference call dial-in number and being connected to the conference bridge. The conference id directs the caller to the appropriate conference.

Conference Recording – A digital audio file of your conference in industry-standard MP3 format for Computer Download and Telephone Playback.

Conference Bridge – A computer dedicated to managing the resources available for conferences.

Conversation Mode – This mode provides an open, un-muted conference in which all Participants can speak freely. This mode works best for small groups of conferees. At any time during a conference, conference Moderators can switch between Conversation Mode, Q&A Mode and Presentation Mode.

D -

Dial-in number – The telephone number each Participant dials to access a conference.

E -

Entry and Exit Chimes – When this conference control is enabled, a sound will signal when a new Participant has joined the conference. This is useful for the Moderator to welcome new conference Participants, and is accessible by entering the Moderator Pin at the start of a conference. At any time during a conference, conference Moderators can turn the Entry Chimes and Exit Chimes on and off.

L -

Locking the Conference – This can be used for increased conference security, by preventing additional Participants from joining the conference, and is accessible by those who provide the Moderator Pin when entering a conference. At any time during a conference, conference Moderator can lock or unlock the conference.

M -

MP3 File - A compressed digital audio file that allows for fast and easy transfer over the Internet. Multimedia computers are equipped with audio file players supporting MP3 playback (e.g. Windows Media Player, iTunes, MusicMatch, WinAmp, etc.).

Moderator – The person who is responsible for arranging the conference, and is usually the host or leader of the conference. The Moderator enters the conference using a special Moderator Pin

Moderator Pin - This code is entered by the conference Moderator in order to join a conference. It allows the Moderator to access enhanced conference controls. See Pocket Guid. The Moderator Pin can be given to any or all Participants who will be given Moderator privileges.

Mute – To prevent sound from your telephone reaching the conference call. See our Pocket Guide

P -

Participant – an individual who is a member of a conference call.

Playback Dial-in Number – A telephone Dial-in Number used to access Telephone Playback of a Conference Recording. Toll-free access is not available for Telephone Playback. Our Playback number is (218) 339-2223.

Presentation Mode – This mode automatically mutes members of the conference call who entered the Conference ID, enabling conference Participants to listen without being able to speak to others on the conference. This mode works best with large groups of conferees for reducing background noise, and is accessible to those who provide the Moderator Pin when entering a conference. At any time during a conference, conference Moderator can switch between Presentation Mode, Conversation Mode. See Pocket Guide. Presentation Mode can also be specified in advance during the Web scheduling process on Web-scheduled conference calls.

Q -

Q&A Mode – This mode allows Participants to un-mute themselves, permitting a ‘question and answer’ or interactive session to be held during a conference call that was preset to Presentation Mode. This mode is accessible to those who provide the Moderator Code when entering a conference. At any time during a conference, conference Moderator can switch between Presentation Mode, Conversation Mode. See Pocket Guide. Presentation Mode can also be specified in advance during the Web scheduling process on Web-scheduled conference calls.

R -

Reservationless Conference – A conference that does not require advance reservations.

T -

Telephone Playback - 24-hour access to your Conference Recording with a Playback Dial-in Number and Conference ID. Our Playback Dial-in Number is (218) 339-2223.

Toggle – To alternate between two states, such as operating a light switch. See Pocket Guide.