Frequently Asked Questions

Find the answers to some of our most asked question about our free conference calling service.

How do I download or share a conference recording?

Once your recording is completed, you may view it by logging into the moderator panel and then going to "conference recordings".

From there, you have 3 basic options:

1. Download it as an MP3 File

Next to the conference you want to download as an MP3 click "Convert to MP3".

Once it is done converting, you will want to save it to your computer. To do so, you will right click on the word "download" then click "save target as". Then choose where on your computer you want to save it. A likely location would be your desktop. It will then be saved on your computer as an MP3 file.

Downloading to an MP3 is the most common method used, as it compresses the file into the most email-friendly format.

2. Download it as a WAVE File

Next to the conference you want to download, right click on the word "download" then click "save target as". Then choose where you want to save it. A likely location would be your desktop. It will then be saved on your computer as a .WAV file.

Important: to download as a .WAV file, you must do so BEFORE converting it to an MP3 File.

3. Share - Allow Others to Access it Via Telephone

This option allows you to let others call in via telephone to listen to a previously recorded conference call.

Next to the conference you want to "share", click "share". It will post a 4 digit number next to where it said "share".

That 4-digit number will be used to identify individual recordings under a single conference number.

To use this method, the callers will dial into the Conference Recording Playback Number, which is 712-832-8701.

They will be prompted to enter the Conference ID that they want to listen to. THEN, if there is more than one recording on that Conference ID, they will be prompted to enter that 4-digit number.

If your file is to large to email to your prospects, it is recommended that once you save the MP3 to your computer, that you then upload it to a site, then point your prospects to that site.



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