Frequently Asked Questions

Find the answers to some of our most asked question about our free conference calling service.

Is there a way to exclude all callers who have blocked their caller ID?

Yes!

  1. Select "ANI BLOCK" on the left side of the moderator panel.
  2. Then, find your conference ID number.
  3. Then where you enter the ANI that you want blocked, type "Anonymous" then click "ADD ANI" Then, again where you enter the ANI that you want blocked type "Private", then click ADD ANI"
That will block anything would come through as "Anonymous" or "Private"

Actually...To block PRIVATE or BLOCKED ani's just type in whatever word shows up in the number box on the current conference.

EXAMPLE: Unknown or Anonymous or Private can be typed into the box. Any word or number or combination that you are seeing show up in the moderator panel.

More information on blocking calls.

ANI BLOCK: You can block numbers from an entire area code. Example: type in 718 to block all calls coming from the 718 area code. You can take it a step further, and block the prefix as well. Let's use 436 as an example. You would now type 718436. That would block all numbers beginning with 718436. To block a series of numbers you must put in either a complete area code or complete area code and prefix.

To review...

TO BLOCK ALL number from 718:
You'd type "718" in the ani-block field. You then have the option of using ANI-ALLOW to allow some particular numbers from that area code. To do so, you'd go to the ani-allow section, and one by one enter the full 10 digit telephone numbers that you want to allow into your conference.

TO BLOCK ALL numbers from 718-436-xxxx:
You'd type 718436 in the ani-block field. You then have the option of using ANI-ALLOW to allow some particular numbers from that area code and prefix. To do so, you'd go to the ani-allow section, and one by one enter the full 10 digit telephone numbers that you want to allow into your conference.

TO BLOCK ALL NUMBERS (this will also require the use of ANI-ALLOW)
You'd leave the ani-block field BLANK.(this was not working earlier, but has been fixed as of 9-5-2008), By leaving the ANI-BLOCK field blank, it blocks ALL numbers from calling in. This is why you will also need to use the ANI-ALLOW feature.

ANI-ALLOW creates an EXCEPTION to whatever you created in the ANI-BLOCK fields.
So if only want a select few numbers to be allowed into your conference, you would go to >ANI-BLOCK< section, put in your conference ID, then leave the ANI-BLOCK field blank. THEN...you'd go to the ANI-ALLOW field, and enter each 10 digit telephone number that you want to ALLOW into your conference. Do them one at a time.

What you CAN BLOCK:
  • Area codes.
  • Area codes and prefixes
  • PRIVATE numbers (type "private" in the ANI-BLOCK field)
  • ANONYMOUS numbers (type "anonymous" into the ANI-BLOCK field)
  • UNKNOWN numbers (type "unknown" into the ANI-BLOCK field)
***Basically, you just need to type in the ANI-BLOCK field, whatever word is showing up in the caller ID info area to block that type of call.

What you CAN'T BLOCK
You can't block portions of numbers that are not either complete area codes or complete area codes and prefixes.

Example: You can't block 718-4xx-xxxx. You'd need to do either just the full 3-digit area code or 6-digit area code/prefix combination. Of course, you can then use ani-allow to allow certain callers into your call, if needed. Remember, the ANI-ALLOW feature creates EXCEPTIONS to what you do with the ANI-BLOCK feature.



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