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How Secure Conference Call Solutions Can Help Your Business
22
May

How Secure Conference Call Solutions Can Help Your Business



In business, security is everything. There's a ton of data being shared across various mediums - computers, smartphones, and even phone lines.

If your company holds regular conference calls, then having security solutions enabled is a must. These calls are invite-only and many times contain vital and private information that should only be between specific parties.

However, anyone with the dial-in details and knowledge of the meeting time can log in. The good news is you can avoid this and many other problems by obtaining secure conference call solutions.

Let's take a look at why you should take this seriously.

You Hold Back-to-Back Meetings

It's not uncommon for businesses to spend a day having meetings one after the other. If this is a common practice in your organization, then you're risking a security breach.

And this is especially true if you're using the same conference call system. This puts you at risk of having folks there that shouldn't be.

There can also be an overlap in meeting times. For instance, when a meeting runs too long and participants for the next meeting begin calling in. Or some participants may join early before the last meeting is over.

There are various scenarios that can make your meetings less secure.

You Have Regular Meetings

Does your business have recurring meetings at the same time each Monday? Well, anyone with the all-in details can dial in.

Then the companies that use a conference call vendor can simply look in the organization's dashboard to obtain the logins, passwords, and schedules for all meetings.

This is a problem for both meetings within your organization and external meetings held with other businesses.

Your Employee Turnover Rate is High

Say your business loses employees about as fast as it's getting them. If you're not consistently changing the dial-in number, then past employees can log into your meetings or even give away these details to other unauthorized individuals.

Imagine having a sales employee leave your company to a competitor's and they still have access to these confidential meetings. They can easily steal this information and use it to the benefit of your competition.

It's also important to be wary of contractors and 3rd party suppliers that have access to these dial-in details. Once their contract is done, they can still use this information for unauthorized call-ins.

Your Meetings Have a Large Number of Participants

It's hard to keep track of all who are logging into your meetings. The only signal you receive when participants join and leave are beeping sounds. There's no information about who's coming and going so there's no way to keep track.

Teams Having Shared Conferencing Info

If your teams all share the same conferencing details, there's an added risk of teams accidentally scheduling conferences at the same time. This can cause the wrong participants to call in at the wrong times.

It's best for each team to have their own conference numbers and passwords.

The Risks of Cyber Security Breaches is Very Real

The larger your corporation is, the harder it becomes to keep track of who's accessing what data. Cybercrime in the US caused a financial loss of $1.3 billion in 2016. That's a startling 24% increase from the previous year.

We're now in 2018 and this issue has yet to go away, especially with 43% of Americans now working via the internet and conference calls growing by 10% (as of 2017).

But what can you do about it? Well, you can always go for a secure conference call service. Let's take a look at what you get when you sign up.

Complete Transparency

One of the key issues with conference call systems is that you can't see who's coming and going. You get notifications, but nothing to identify who's who. Fortunately, you can change all this by going with a system that shows you exactly who's on the call and who leaves.

This gives you max visibility and confidence in the confidentiality of your business meetings. These systems also offer the capability to mute all participants and unmute specific participants. You can even remove unwanted participants from the call.

Encrypted Calls

With a secure conference call service, you can have data encryption on every call. All this means is that if an unauthorized person hacks your call, they can't translate the messages you're sharing.

This is possible using SSL Encryption. You can also go with a service that has randomized long access codes to further secure your meetings. This makes it difficult for hackers to guess the code.

Full Control of Conference Calls

The one holding the conference call gets full control over the meeting. This includes enabling and disabling the various features, like the announcement of participants that join. You can remove the beeping sound when participants enter and leave the meeting, which can get pretty annoying.

Other features you can enable include seeing who's talking, who hasn't joined yet, and whose call gets dropped.

This makes it easier to determine who to reach out to those that missed out on vital information in the meeting.

Buying Secure Conference Call Solutions

It's time to get your hands on conference call solutions that'll secure your confidential business meetings. There are many services out there to choose from, which can make it confusing on which to buy.

The key is to find a provider that has a great reputation and that's been in the game for a long time. This is exactly what you get when you sign up with Conference Town. We offer great call quality and there's no need to pre-schedule conferences or worry about time restrictions.

You can even have as many callers as you want. Visit our site today to see all the great features we offer.


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